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Customer reviews of Smith Cars

At Smith Cars we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Smith Cars

Smith Cars

All 98 customer reviews

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  • 5

    Warranty work completed, very happy with the after sales service from Glenn

    By Paul Russell on 05 November 2022 | Verified purchase

    Glenn was really helpful and knowledgeable when I purchased a Smart Car from him for my daughter. After the car developed a rattle he was receptive to sorting the problem and the work was completed under warranty without any quibbling. I would highly recommend Smith Cars and have been very happy with the service.

  • 5

    Pleasant really helpful a great dealer

    By Anonymous on 10 September 2022 | Verified purchase

    Good customer service great initial hand over

    Reply from Smith Cars on 23/09/22

    Thank you for your positive feedback . Regards Glenn Smith

  • 5


    By Rob Jenkins on 12 April 2022 | Verified purchase

    Glenn Smith is a professional person who took the worry out of purchasing a vehicle online.He went the extra mile to reassure us re the sale.Thanks Glenn will use you again. Thanks

  • 5

    Fantastic Service & Would Recommend to Others

    By Adam Stevens on 28 February 2022 | Verified purchase

    We are so pleased with our Smart ForTwo from Glenn at Smith Cars. Having shopped around for several weeks, we were in touch with Glenn who was really easy to communicate with, very responsive to messages and open to listening to what we were looking for. He made some suggestions having understood what we wanted and arranged a convenient time to view one of his cars. He got it spot on! Loved the service, felt very personal with no sense of expectation when we visited, with all of our questions answered too. We purchased the car he’d recommended to us and collected just a few days later, beautifully prepared and valeted. Would happily recommend friends and family to buy from Glenn at Smith Cars without any doubt. Thanks again!

    Reply from Smith Cars on 03/03/22

    Thank you for your review Adam , I am delighted you are happy with your car and service provided. Kind regards Glenn Smith

  • 5

    Professional, worry free and responsive

    By Mark L on 26 January 2022 | Verified purchase

    Unbelievable professional service was received from Glenn. The presentation of the car was fantastic, it was immaculate, and it was obvious that we were dealing with a person with extremely high standards and this followed through to the end of the purchase. Glenn kept me informed throughout. I would recommend Glenn and Smith Cars to anyone.

    Reply from Smith Cars on 07/03/22

    Sorry for the late reply Mark, thank you for your kind review the Porsche was just a beautiful example and a credit to it’s previous owner which made my presentation in this particular case very easy. Kind regards Glenn Smith

  • 5

    A very satisfactory and professional service from Smith Cars of Nottingham

    By Derek Baker on 09 January 2022 | Verified purchase

    From start to finish our experience dealing with Glen was first class. His presentation and detailing of the car we purchased was superb. Everything we saw on the internet was how we received our car when delivered to our house. It arrived by trailer from Nottingham and was with us by 8.45am. The sale went very smoothly and the car arrived in under a week. The first time we have purchased a car without seeing it (because of distance involved) and we weren't disappointed. Glen and Paul, the delivery driver, were very professional and knowledgeable. We would not hesitate to recommend Glenn at Smith Cars.

    Reply from Smith Cars on 12/01/22

    Thank you Derek and Gill for your kind feedback, I am delighted that you are happy with your purchase. It is not easy to commit to buying a car you have not seen or met the seller, trust is needed. Regards Glenn Smith

  • 5

    1st class Smart dealer

    By Anonymous on 17 November 2021 | Verified purchase

    Just purchased a Smart car from Glenn at Smith Motors after a very pleasant visit to Nottingham. The car was as described, very low mileage and in excellent condition. Glenn arranged transport to South Wales very quickly and efficiently by the driver. Glenn was very professional and knowledgeable and I would recommend him as a first class Smart dealer Roy Mc

    Reply from Smith Cars on 30/11/21

    Sorry for the late reply ,it would seem I did not receive notification of your kind review. Regards Glenn Smith

  • 5

    Outstanding Cars, Great experience

    By Vince H on 30 June 2021 | Verified purchase

    Having purchased a Smart from Glenn at Smths Cars. All of the cars are presented in outstanding condition, valeted and detailed to the highest standard. The stock is carefully selected and of the highest quality. Glenn himself is a pleasure to deal with, professional, knowledgeable and friendly. He is very enthusiastic about his cars and takes great pride in his business. He gave us a very good part exchange price for our SMART. I do hope that I get the chance to deal with him again in the future and I would have no hesitation in recommending this dealer. If you visit Glenn, get him to show you his own personal SMART Brabus, Wow!

  • 5

    Beautifully Presented and Great Service

    By Jim A on 08 June 2021 | Verified purchase

    From the initial enquiry to collecting the car each step was professional and we were made to feel like we were a valued customer. All our questions were answered and everything was prompt and nothing seemed to be too much. The car itself was exactly as we expected was valeted to a very high standard and had been cleaned with Covid in mind. Without any doubt we would return here again. We would definitely recommend, 5 Stars, 100%, A+

    Reply from Smith Cars on 08/06/21

    Thank you Jim , from someone who works in the trade that is an excellent complement. Regards Glenn

  • 5

    Great selection and first class service

    By Nigel W on 24 May 2021 | Verified purchase

    If you are thinking of buying a Smart then do yourself a favour and contact Glenn at Smith Cars. He has a great selection of Smarts and is very knowledgeable. His cars a prepared to a very high standard and nothing is too much trouble. Very happy with my purchase and highly recommended!!!

    Reply from Smith Cars on 27/05/21

    Thank you Nigel, I believe you made the correct choice. Kind regards Glenn