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Customer reviews of Smith Cars

At Smith Cars we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Smith Cars

Smith Cars

All 105 customer reviews

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  • 5

    A very satisfactory and professional service from Smith Cars of Nottingham

    By Derek Baker on 09 January 2022 | Verified purchase

    From start to finish our experience dealing with Glen was first class. His presentation and detailing of the car we purchased was superb. Everything we saw on the internet was how we received our car when delivered to our house. It arrived by trailer from Nottingham and was with us by 8.45am. The sale went very smoothly and the car arrived in under a week. The first time we have purchased a car without seeing it (because of distance involved) and we weren't disappointed. Glen and Paul, the delivery driver, were very professional and knowledgeable. We would not hesitate to recommend Glenn at Smith Cars.

    Reply from Smith Cars on 12/01/22

    Thank you Derek and Gill for your kind feedback, I am delighted that you are happy with your purchase. It is not easy to commit to buying a car you have not seen or met the seller, trust is needed. Regards Glenn Smith

  • 5

    1st class Smart dealer

    By Anonymous on 17 November 2021 | Verified purchase

    Just purchased a Smart car from Glenn at Smith Motors after a very pleasant visit to Nottingham. The car was as described, very low mileage and in excellent condition. Glenn arranged transport to South Wales very quickly and efficiently by the driver. Glenn was very professional and knowledgeable and I would recommend him as a first class Smart dealer Roy Mc

    Reply from Smith Cars on 30/11/21

    Sorry for the late reply ,it would seem I did not receive notification of your kind review. Regards Glenn Smith

  • 5

    Outstanding Cars, Great experience

    By Vince H on 30 June 2021 | Verified purchase

    Having purchased a Smart from Glenn at Smths Cars. All of the cars are presented in outstanding condition, valeted and detailed to the highest standard. The stock is carefully selected and of the highest quality. Glenn himself is a pleasure to deal with, professional, knowledgeable and friendly. He is very enthusiastic about his cars and takes great pride in his business. He gave us a very good part exchange price for our SMART. I do hope that I get the chance to deal with him again in the future and I would have no hesitation in recommending this dealer. If you visit Glenn, get him to show you his own personal SMART Brabus, Wow!

  • 5

    Beautifully Presented and Great Service

    By Jim A on 08 June 2021 | Verified purchase

    From the initial enquiry to collecting the car each step was professional and we were made to feel like we were a valued customer. All our questions were answered and everything was prompt and nothing seemed to be too much. The car itself was exactly as we expected was valeted to a very high standard and had been cleaned with Covid in mind. Without any doubt we would return here again. We would definitely recommend, 5 Stars, 100%, A+

    Reply from Smith Cars on 08/06/21

    Thank you Jim , from someone who works in the trade that is an excellent complement. Regards Glenn

  • 5

    Great selection and first class service

    By Nigel W on 24 May 2021 | Verified purchase

    If you are thinking of buying a Smart then do yourself a favour and contact Glenn at Smith Cars. He has a great selection of Smarts and is very knowledgeable. His cars a prepared to a very high standard and nothing is too much trouble. Very happy with my purchase and highly recommended!!!

    Reply from Smith Cars on 27/05/21

    Thank you Nigel, I believe you made the correct choice. Kind regards Glenn

  • 5


    By John H on 06 May 2021 | Verified purchase

    Professional and expedient. Helpful and prompt response to emails. Friendly approach and honest dealing. Cars extremely well prepared . Recommended. Smart Car expert.

    Reply from Smith Cars on 06/05/21

    Thank you John , much appreciated you bought a lovely car. Regards Glenn

  • 5


    By Sharon P on 04 May 2021 | Verified purchase

    Smith cars were excellent with everything, the owner couldn’t of been more helpful. And I absolutely love my Smart car .

    Reply from Smith Cars on 04/05/21

    Thank you Sharon, I am delighted you love your new car , it is also rather special being a GB10 Regards Glenn

  • 5

    Would deal with this garage again. Spot on.

    By Phillip A on 29 April 2021 | Verified purchase

    Good clear Web site. Answered the phone quickly and was very informative about the two cars I was interested in. Very open with information about any car I asked about.

    Reply from Smith Cars on 29/04/21

    Thank you Phillip, for taking the time to leave a review. Kind regards Glenn Smith

  • 5

    Outstanding service

    By Jon D on 26 April 2021 | Verified purchase

    Straight forward, direct, no fuss. ‘Does what it says on the can’ approach. Charming. Helpful, goes the extra mile to make a deal work. Dartmouth to Nottingham long way to go to inspect car, the little voice in your head goes do I trust this man???? Well I decided I did. Smith Cars had the car I wanted and I did not want the hassle of going and inspecting then driving it down. He suggested a transporter to bring it down. Great plan I had not thought of. Stupid may be but its not my business so I did not think this was an option. Paid money, very good communication and security. Good communication over transporter driver who was charming and excellent at the Handover to explain the idiosyncrasies of Smart car!! Of which there are a few. Smith Cars followed up later to ensure that I also confirmed the car had arrived but that it was in the condition he had advised and I was happy with it. What pleasurable experience in buying in this case a 5th hand car! Thank you Smith Cars

    Reply from Smith Cars on 26/04/21

    Thank you for taking the time to leave me a review Jon, much appreciated. Regards Glenn

  • 5

    Smart for two car purchase

    By Tony J on 24 April 2021 | Verified purchase

    I would like to congratulate you on your smooth, professional and cheery service. My new smart car has performed excellently and the scuff mark repair was superb. The delivery company was punctual, friendly and informative. All in all, you made my first experience of purchasing a car on line stress free, thanks again and I would not hesitate to recommend your services to any one who asked.

    Reply from Smith Cars on 25/04/21

    Thank you very much Tony I appreciate your comments, it is very satisfying to know that you are happy with your purchase especially when you were buying the car without actually casting your eye over it. Kind regards Glenn