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Customer reviews of Smith Cars

At Smith Cars we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Smith Cars

Smith Cars

All 98 customer reviews

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  • 5


    By John H on 06 May 2021 | Verified purchase

    Professional and expedient. Helpful and prompt response to emails. Friendly approach and honest dealing. Cars extremely well prepared . Recommended. Smart Car expert.

    Reply from Smith Cars on 06/05/21

    Thank you John , much appreciated you bought a lovely car. Regards Glenn

  • 5


    By Sharon P on 04 May 2021 | Verified purchase

    Smith cars were excellent with everything, the owner couldn’t of been more helpful. And I absolutely love my Smart car .

    Reply from Smith Cars on 04/05/21

    Thank you Sharon, I am delighted you love your new car , it is also rather special being a GB10 Regards Glenn

  • 5

    Would deal with this garage again. Spot on.

    By Phillip A on 29 April 2021 | Verified purchase

    Good clear Web site. Answered the phone quickly and was very informative about the two cars I was interested in. Very open with information about any car I asked about.

    Reply from Smith Cars on 29/04/21

    Thank you Phillip, for taking the time to leave a review. Kind regards Glenn Smith

  • 5

    Outstanding service

    By Jon D on 26 April 2021 | Verified purchase

    Straight forward, direct, no fuss. ‘Does what it says on the can’ approach. Charming. Helpful, goes the extra mile to make a deal work. Dartmouth to Nottingham long way to go to inspect car, the little voice in your head goes do I trust this man???? Well I decided I did. Smith Cars had the car I wanted and I did not want the hassle of going and inspecting then driving it down. He suggested a transporter to bring it down. Great plan I had not thought of. Stupid may be but its not my business so I did not think this was an option. Paid money, very good communication and security. Good communication over transporter driver who was charming and excellent at the Handover to explain the idiosyncrasies of Smart car!! Of which there are a few. Smith Cars followed up later to ensure that I also confirmed the car had arrived but that it was in the condition he had advised and I was happy with it. What pleasurable experience in buying in this case a 5th hand car! Thank you Smith Cars

    Reply from Smith Cars on 26/04/21

    Thank you for taking the time to leave me a review Jon, much appreciated. Regards Glenn

  • 5

    Smart for two car purchase

    By Tony J on 24 April 2021 | Verified purchase

    I would like to congratulate you on your smooth, professional and cheery service. My new smart car has performed excellently and the scuff mark repair was superb. The delivery company was punctual, friendly and informative. All in all, you made my first experience of purchasing a car on line stress free, thanks again and I would not hesitate to recommend your services to any one who asked.

    Reply from Smith Cars on 25/04/21

    Thank you very much Tony I appreciate your comments, it is very satisfying to know that you are happy with your purchase especially when you were buying the car without actually casting your eye over it. Kind regards Glenn

  • 5

    5 star service!

    By Zoe W on 22 April 2021 | Verified purchase

    Bought the car virtually and had it delivered, no problems at all, car arrived immaculate and exactly as described. Very friendly service throughout would highly highly recommend!

    Reply from Smith Cars on 22/04/21

    Thank you Zoe , I am delighted you are happy with your purchase. Regards Glenn Smith

  • 5

    Smart car

    By Kim R on 16 March 2021 | Verified purchase

    Very nice man to deal with, very patient and knowledgeable went above and beyond with our car purchase from start to finish

    Reply from Smith Cars on 19/04/21

    Thank you for your feedback.

  • 5

    Smith cars excellent garage and service

    By Julie W on 02 March 2021 | Verified purchase

    Smith Cars has to be the best service I have ever experienced when buying a car, from my first email to the last they have replied immediately and can’t do enough to assist with any questions, I have purchased my latest car during lockdown but this has been no problem to the owner and team they delivered my car from Nottingham to Middlesbrough perfectly within few days and my new car was in immaculate condition when it arrived as it was transferred by a low loader by a lovely driver full of knowledge about my new car, I can’t recommend Smith Cars enough, fantastic service thank you 😊

    Reply from Smith Cars on 19/04/21

    Thank you for your kind words.

  • 5

    Professional, knowledgeable, customer focussed.

    By Gillian I on 30 January 2021 | Verified purchase

    Professional, kind and genuine service from the owner. He was understandng and patient of all my questions. He is knowledgeable and skilled about the Smart cars. He listened to what I needed and made suggestions. Result - a lovely ‘for two’ that makes me smile delvered to my door. Buying secondhand is always a lottery but his knowledge, skill and customer service gave me confidence. I would highly Recommend if you are looking for a used Smart car.

    Reply from Smith Cars on 19/04/21

    Thank you for your kind words.

  • 5

    Highly recommend

    By Wendy H on 27 January 2021 | Verified purchase

    The service from Smith Cars was Excellent. I was and still am extremely pleased with my car, in fact the whole buying experience was pleasent and easy throughout. The owner is friendly and helpful and l can't thank him enough for being so understanding and patient. The dealership is so professionally ran and the owner is a real gentleman in being willing to solve any problems l had. I am absolutely delighted with my car and would highly recommend Smiths Cars as a trusted, honest and in my opinion an amazing dealership.

    Reply from Smith Cars on 19/04/21

    That is very kind of you , thank you.