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Customer reviews of Smith Cars

At Smith Cars we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Smith Cars

Smith Cars

All 105 customer reviews

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  • 5

    Excellent Customer Service

    By Martin B on 31 October 2020 | Purchase not verified

    Smith Cars were a pleasure to deal with, very honest, trusting, upfront and were an extremely professional genuine company. Very patient and went above and beyond with the purchase of our fabulous Brabus. The vehicle was delivered to our door within 16 hours of purchase at a distance of over 169 miles. A real great experience from this dealer. Went the extra mile at all stages. I would highly recommend them to others. Thank you.

    Reply from Smith Cars on 31/10/20

    Thank you Martin for taking the time to leave me some feedback, I love working with Smart cars especially the Brabus models ,I try to be totally honest so that customers like yourself can buy with confidence without viewing from a distance. Kind regards Glenn Smith

  • 5

    Absolutely FANTASTIC experience!!

    By Steve H on 29 August 2020 | Purchase not verified

    If you are looking for a Smart car then look no further; the business owner is truly a delight to deal with. His knowledge was brilliant. The presentation of the car was impeccable, bordering on concourse condition! Having spoken to large dealerships this was such a refreshing experience. We couldn't believe our luck when we realised he was on our doorstep but as other reviews have commented, it was worth travelling from some distance away. The moment we walked through his gates and saw the car; it was obvious that you are dealing with someone who genuinely cares and has pride in selling you a great car. We would happily put more stars than five if it were an option. Thank You!! I look forward to recommending you whenever I can!

    Reply from Smith Cars on 19/04/21

    That is very kind thanks

  • 5

    Very Good Experience

    By Jane R on 21 July 2020 | Purchase not verified

    As a new Smart Car owner, I am beginning to see why owners rave about them. If you are looking to start your journey, upgrade your vehicle, or add to your collection, you will find a good range and good advice at Smith Cars. The car we had seen advertised and went over to see proved to be not quite the right fit for me, but there were a total of 10 Smarts sitting on the forecourt, so we were able to try out another one and came away happy customers. All the paperwork was in excellent order and ready in a wallet for us to look through. As we were purchasing during the Covid-19 restrictions, chairs and a table had been set up in the garage together with hand sanitizer. We felt confident in buying from Smith Cars, receiving honest and fair information and a good price. We would certainly recommend Smith Cars as your first port of call if looking for a Smart.

    Reply from Smith Cars on 19/04/21

    Thank you.

  • 5

    White smart car 2012

    By A B on 21 June 2020 | Purchase not verified

    Excellent service and communication, an honest dealer most helpful in every way, very accommodating and a pleasure to deal with, all his cars for sale are amazing, I'm so chuffed with my new car, and when we need another I won't hesitate to come back to this smart car enthusiast buy with absoloute confidence

  • 5

    fantastic customer service

    By steve M on 29 April 2020 | Purchase not verified

    I have just purchased a Smart Car from Glenn at Smith's Cars . I was hesitant about buying sight un seen due to current restrictions but I needn't have worried. , I found Glenn to be very helpful and one of the most friendly car dealers I have ever dealt with .Glenn could not do enough for me and even arranged for the car to be delivered the following morning .The car was as described and even better than I had imagined . I would highly recommend anyone looking to buy a car to call him, I know I will deal with him again.

  • 5

    Perfect smart

    By Jonny S on 15 April 2020 | Purchase not verified

    My Mum had just bought a lovely fortwo cabrio passion from Glen. The car was near on perfect and looks just as good as new. Upon finding the aircon wasnt as cold as it should be. Glen managed to get it repaired within an hour for us to take. All the cars are excellently prepped and executed. Just goes to show you het what you pay for, we purchased a smart (less money) from another dealership the day before which we later returned due to issues. Glens on the other hand was just that perfect car! As a total car OCD person I fully reccomend what's being sold!

  • 5

    Highly recommended

    By Alastair H on 21 March 2020 | Purchase not verified

    Although an hour and a half away the journey to Smiths cars was worth it for the knowledge and professionalism of Glenn who helped us purchase the perfect Smart car for us. We were able to test drive a few models and decide what spec suited us. Although Glenn didn't have the model we wanted on his forecourt he was able to source the right car over the following few weeks. He kept us informed along the way with potential cars. We are now the proud owners of a super ForTwo exactly what we wanted and presented immaculately when we went to collect it. Unfortunately the car had a clutch problem not long after we had it. Glenn was brilliant - he had the car picked up and fixed with absolutely no quibbles. You can buy from Smith Cars with complete confidence. Knowledgeable, Friendly, Professional and very highly recommended. Thank you Glenn.

  • 5

    Skoda Fabia

    By Philip H on 17 March 2020 | Purchase not verified

    Very easy purchase. Glenn is not a pushy salesman but a genuine, nice guy. Great little car , my son now has his own transport.

  • 5

    Top Smart seller

    By Joel S on 23 February 2020 | Purchase not verified

    I brought my fantastic Smart Fortwo 451 from Smith cars a few months ago and I'm really happy with my purchase. I don't think you will find a more genuine, friendly, professional and knowledgeable seller. The car was well presented and as described in the advert, would definitely buy from Glenn again.

  • 5

    Perfect - excellent care and attention

    By Michael B on 25 January 2020 | Purchase not verified

    Perfect - Glen was a real gent. Great to buy a car that comes with the level of love and attention that Glen gives his pack of SMART machines. I'll be back when I get my next one! This my first SMARY for 2 - love it!